Make your customers' preferred method of communication a choice for running your business.
Using WhatsApp API not only facilitates your digital transformation and gives you a competitive edge, but it also becomes your best choice for getting your business done and providing superior customer service. With over 100 billion messages sent daily on WhatsApp, the app proves itself as a leading platform for effective communication. To make the most of this potential, you need a reliable WhatsApp API provider, and MyFatoora offers you that.
Get closer to your customers on their favorite social media platform.
98%
Higher open rate for WhatsApp messages
44 %
of WhatsApp business conversations lead to purchases compared to other channels
23 times
The number of companies that rely on the WhatsApp Business API around the world.
Unlimited secure conversations through a single number with WhatsApp Business API
Because your customers’ data and conversations with them about what you offer are the infrastructure for your business development, the Mutasal platform has worked to ensure that for you through the WhatsApp Business API, via:
- A unified WhatsApp number eliminates the idea of your customers being scattered between different numbers for your branches or departments and makes it easier for them to communicate with your organization.
- Unhackable conversations with end-to-end encryption.
- Keep your customers' data confidential and encourage them to share it with your company.
- No loss of customer data even when conversations are transferred from one employee to another.
- Comprehensive and integrated analysis of your conversations with your customers, their number, the extent of their interaction with you, and their satisfaction with your services.
Unified control panel for all operations via WhatsApp
Distraction in your business, whether in tracking the performance of your employees or the development of your relationship with your customers, is the biggest reason for weakening its development process. The Mutasal platform gives you the ability to control all your operations with WhatsApp Cloud API as a complete digital map, through which you can see everything that happens in your company and access it via your mobile, so that you can use it in the following:
- Connect different teams in your company
- Track the status of conversations with your customers.
- Assign conversations from one employee to another via the unified panel from a caller
- Analyze your employees' performance across your platforms with one tool.
Your marketing campaigns multiply your business success with WhatsApp Business API
When you share your advertising campaigns through WhatsApp Business from the Mutasal platform, your customers will get:
- Personalized messages increase the chances of a customer responding through a unified number provided to you by the caller.
- Monitor the performance of marketing campaigns and help you develop them through a connected control panel.
- Increase the chances of continuous interaction with your customers and classify them through the platform and thus send specialized campaigns according to the needs of each category
Protecting your customers' data first
With myfatoorah's WhatsApp Business API, you can ensure the security of your conversations with your customers. One unified WhatsApp number for all your branches, strong encryption protects your data, and no information is lost even when conversations are transferred between employees. Give your customers complete confidence to share their information with you
Save your time and your team's effort with automation.
Why waste time answering the same questions over and over again? WhatsApp chatbots can handle many common queries, allowing your team to focus on more important tasks. This means saving time, effort, and improving productivity.
Invest in your business growth.
A unified WhatsApp number from MyFotorah is more than just a number, it is a powerful tool for building strong relationships with your customers. With detailed analytics, you can better understand your customers’ needs and develop more effective marketing strategies. All of this contributes to the sustainable growth of your business.
